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FAQ
Matthew Alan's products may be made with or in proximity to Walnuts and/or Tree Nuts, Soy, Wheat, Dairy, and Eggs. We recommend that you take the necessary precautions based on any related allergies. We currently do not serve Vegan. We do serve Gluten Free Sticky and Cinnamon Buns, and working on a Sugar Free version!
Please feel free to check back with us here for any future announcements.
YES. Pre-Ordering is recommended for all special orders, such as Gluten Free or custm cakes, and a handful of items that we don’t normally stock in large quantities, such as -walnut-raisin sticky buns, micro or mini sizes, Specialty of the Month, or large amounts of anything!
Other times to pre-order would be for Special Events, getting breakfast for the office, or on our busiest days, such as Fridays, Saturdays, and the day before major holidays like Thanksgiving, Christmas, and New Year’s. The Saturday before Mother’s Day is also especially busy!
To Pre-Order, the best method is to order online from our Website, or download our fthe Matthew Alan's app on your Smart Phone from either APPLE® or Google® Android. Or just call us! (We do our best to answer all calls, but If you get an answering machine, PLEASE CALL BACK, as messages may not be received in a timely manner on busy days!)
Sadly at times, we do. Total prep time for Classic Sticky and Cinnamon Buns is about 2 hours from raw ingredients to plate, so we start early and typically stop production at least 2-3 hours before the end of our day. Eclairs and other bakery items are typically only prepared once a day, so when we run out for the day, we're out. This is why we recommend that you pre-order so you never miss out!
Yes! Gift Certificates are available to be purchased at the register for a monetary value of your choice.
Matthew Alan's is closed on Sundays so our staff members are guaranteed at least one weekend day to spend outside of the bakery/restaurant.
We want to give our teams and families a day off to rest and to worship if they choose. We find that this builds employee morale, reduces absenteeism, and helps us stay grounded so that the rest of the week we can provide the best family-friendly experience possible!
Matthew Alan's sticky and cinnamon buns are typically good for just a few days, but can be preserved very well when frozen.
Package your bun by wrapping your buns using either wax or parchment paper, then inserting them into a freezer zip lock bag, removing as much air as possible from the bag, and placing them in the freezer.
Frozen sticky buns can last for a few weeks but we don't recommend more than a month or two. Our cream cheese icings are dairy products, so please refrigerate, and discard after about two weeks.
Absolutely! Based on a 1000 watt microwave, heat for 15 - 30 seconds, or in the oven at 350 degrees for 4-6 minutes as desired.
If frozen let them come to room temperature first before reheating.
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